ISO 9000 Essentials for Service Training Course

MEQA Consulting Ltd.

ISO Quality Assurance,
Corporate Social Responsibility
Safety Training Specialists

Serving all of Ontario with offices in the Greater Toronto Area (GTA) and the Greater Ottawa Area (GOA)

Who?
For individuals who have limited or no prior knowledge of the ISO 9000 series of standards and want to gain an understanding of the requirements for the development of a quality management system with a focus on the service sector.

ISO 9000

"Essentials for

Manufacturing or Service"

What?
This course will provide you with an understanding of the rationale and application of the ISO 9000 standards within a service environment. It will also cover criteria for selecting the appropriate standard for your organization and for your suppliers. This course meets the prerequisite requirements for the Auditor Training Course.

A two-day Training Course
Prerequisites: None
Fees

Outline:

Concepts related to service quality
How ISO 9000 fits the service industry
Management-related requirements
Documentation role and structure
Quality Manual
Quality system procedures
Other requirements
Hands-on practical experience
Implementation strategies
Registration: purpose and process

Course Materials:
ISO 9001:1994 Quality Systems Model for Quality Assurance in Design, Development, Production, Installation and Services